Effective Date: 24th July 2024

Introduction

This Data Usage Policy outlines how we collect, use, and protect your personal information when you use our services. By using our website and services, you agree to the terms outlined in this policy.

Services

GUADALUPE HEALTH LLC offers the following services:

• Telemedicine
• Remote Patient Monitoring
• Medication Sales
• Weight Loss Medications

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, medical history, and other relevant personal details.
• Health Information: Medical records, treatment details, and other health-related information necessary for providing our services.
• Payment Information: Billing details and payment methods used for transactions.
• Technical Data: IP address, browser type, operating system, and other technical information related to your use of our website.

How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Deliver telemedicine consultations, remote patient monitoring, medication sales, and weight loss medication services.
• To Improve Our Services: Analyze usage data to enhance service quality and user experience.
• To Process Transactions: Manage billing and payment processes for medication sales and other services.
• To Communicate With You: Send updates, reminders, and information related to our services.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

• Data encryption during transmission and storage.
• Access controls and authentication mechanisms.
• Regular security audits and updates.

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• With Your Consent: We may share information if you have provided explicit consent.
• For Legal Reasons: When required by law or to protect the rights, property, or safety of GUADALUPE HEALTH LLC or others.
• With Service Providers: To facilitate our services, such as payment processors or IT service providers, under strict confidentiality agreements.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Objection: Object to the processing of your personal information under certain conditions.

Changes to This Policy

We may update this Data Usage Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Data Usage Policy or our data practices, please use our contact form to get in touch with us.