Effective Date: 24th July 2024

1. Introduction

At GUADALUPE HEALTH LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Data Collection Policy outlines how we collect, use, and protect your data when you access our services, including telemedicine, remote patient monitoring, medication sales, and weight loss medications.

2. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, email address, phone number, date of birth, and other contact details.
• Medical Information: Health history, current health status, medications, and other relevant medical information provided through telemedicine consultations and remote patient monitoring.
• Financial Information: Payment details and billing information necessary for processing medication sales.
• Usage Data: Information about how you interact with our website and services, including IP addresses, browser types, and usage patterns.
• Communications: Records of any communication with our support team or medical professionals.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Deliver telemedicine consultations, remote patient monitoring, and medication sales as requested.
• To Improve Services: Analyze usage patterns and feedback to enhance our services and website.
• To Process Transactions: Handle payments and manage billing for medication purchases.
• To Communicate: Send appointment reminders, follow-up information, and updates regarding our services.
• To Ensure Compliance: Meet legal and regulatory requirements and ensure the safety and effectiveness of our services.

4. How We Protect Your Information

We employ a variety of security measures to protect your personal data, including:

• Encryption: Data transmitted over our website is encrypted using industry-standard encryption protocols.
• Access Controls: Only authorized personnel have access to your personal and medical information.
• Secure Storage: Data is stored securely with regular backups and protected against unauthorized access.

5. Sharing Your Information

We do not share your personal or medical information with third parties except in the following circumstances:

• With Your Consent: When you provide explicit consent to share your information with other parties.
• For Legal Reasons: To comply with legal obligations, respond to legal processes, or protect the rights, property, or safety of [Your Company Name] or others.
• Service Providers: With trusted service providers who assist us in operating our website and providing services, subject to confidentiality agreements.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You may request access to your personal and medical information.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of receiving marketing communications at any time.

7. Changes to This Policy

We may update this Data Collection Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Data Collection Policy or our data practices, please contact us using our contact form.

GUADALUPE HEALTH LLC